
Around 97% of sales calls end up going to voicemail. This is discouraging as it leaves you with only a 3% window of opportunity to have a meaningful conversation with prospects. Does this give you nothing to work with? Well, the reality is brighter than you think. Voicemails open the doors to a new path and deliver results. With a bit of research, and working with our most experienced account executives, we have put together the ultimate guide to sales voicemails.

15 years ago, your customers wouldn’t write or call to seek support; it was too much of an effort. But now? There is Twitter, Facebook, email, phone and more. With the rise of new channels in customer support, businesses are struggling to keep up. In order to provide effective customer support, businesses need to identify channels that are optimal for their business By doing so, they can ensure they are present where their customers are. However, the buck doesn’t stop there. Businesses should not only provide support across channels but should also be able to deliver a unified support experience. In order to do that, customer support agents need context. Something that you can achieve with Omnichannel support.